Shipping and payment terms
You can pay your order with one of the following payment methods:
Payment in advance
After placing your order you will receive an e-mail with the invoice as well as our account details. Your order will be shipped after we have received your payment.
Pay securely and conveniently via Paypal. More information can be found on the Paypal Homepage.
Pay easily for your order. With your online banking data and maximum security via PIN and TAN. Thanks to a real-time transaction confirmation to the shop, an immediate dispatch of your ordered goods is possible. More information here
Please note: As soon as you select your country when ordering, the corresponding shipping costs can be seen under Shopping cart - Show shipping costs.
Hanhart assumes the customs costs incurred in Germany. The customs costs in the respective foreign countries are borne by the buyer.
Within Germany, we offer free returns. Abroad, the corresponding return costs will be deducted from the refund amount.
Regulation for orders below 390 EUR incl. VAT
Free shipping with additional option Express Saver Service for 15 EUR applies to the following countries:
Andorra, Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Guernsey, Greece, Great Britain, Ireland, Italy, Jersey, Croatia, Latvia, Lithuania, Lichtenstein, Luxembourg, Netherlands, Norway, Monaco, Hungary, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, San Marino, Czech Republic
The Express Saver Service costs 15 EUR gross and the delivery time is 1-5 working days depending on the country.
15 EUR incl. VAT Shipping costs are calculated for the following countries:
Ceuta, China, Curacao, Dominica, Dominican Republic, England, Faroe Islands, Georgia, Gibraltar, Grenada, Greenland, Scotland, Wales, Guadeloup, Haiti, Hong Kong, India, Indonesia, Jamaica, Japan, Virgin Islands, Cayman Islands, Canada, Canadian Islands, Kazakhstan, Kyrgyzstan, Korea, Kosovo, Madeira, Malysia, Malta, Matinique, Macedonia, Melilla, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Nevis, Northern Ireland, Philippines, Puerto Rico, Russia, Saba, Serbia, Singapore , Slovak Republic, Slovenia, Spain, St. Bathelemy, St. Christopher, St. Croix, St. Eustatius, St. John, St. Kittis, St. Lucia, St. Maarten, St. Marin, St. Thomas, St. Vincent and Gernadines, Tajikistan, Taiwan, Thailand, Tortola, Trinidad and Tobago, Turkey, Turkmenistan, Turks-Caicos Islands, Ukraine, Hungary, Union Islands, Uzbekistan, United States of Amrika, Virgin Gorda, Belarus, Cyprus
30 EUR incl. VAT Shipping costs are calculated for the following countries:
Afghanistan, Egypt, Algeria, Angola, Equatorial Guinea, Argentina, Ethiopia, Bahrain, Bangladesh, Belize; Benin, Bhutan, Bolivia, Botswana, Brunei, Burkina Faso, Burundi, Chile, Cook Islands, Costa Rica, Djibouti, Ecuador, El Salvador, Ivory Coast, Eritrea, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Gaza (West Bank), Ghana, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Iraq, Israel, Yemen, Jordan, Cambodia, Cameroon, Cape Verde, Qatar, Kenya, Kiribati, Colombia, Comoros, Congo (Brazzaville), Congo Democratic Republic, Kosrae, Kuwait, Laos, Lesotho, Lebanon, Liberia, Libya, Macao, Malawi, Maldives, Mali, Mariana Islands Northern, Morocco, Marshall Islands, Mauritania, Mauritius, Mayotte, Micronesia, Mozambique, Myanmar, Namibia, Nepal , New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Oman, East Timor, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Pohnpei, Reunion, Rota, Rwanda, Saipan, Solomon Islands, Zambia, Samoa, Samoa, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Zimbabwe, Sri Lanka, South Africa, Suriname, Swaziland, Tahiti, Tanzania, Tinian, Togo, Tonga, Chuuk, Chad, Tunisia, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, UAE United Arab Emirates, Vietnam, Wallis and Futuna Islands, West Bank, Yap, Central African Republic
Regulation for orders over 390 EUR incl. VAT
For orders over 390 EUR incl. VAT the delivery to all countries worldwide free shipping.